1. Shipping Range
We deliver to various European countries, including but not limited to the United Kingdom, Germany, France, Spain, Italy, the Netherlands and Belgium. For delivery to other countries and regions, please contact customer service to confirm the feasibility.

2. Logistics Partners
We work with a number of well-known logistics companies to ensure fast and safe delivery services. Our main logistics partners include:
DHL: fast and reliable international express service.
UPS: provides flexible delivery options to meet different delivery needs.
DPD: known for its accurate tracking system and reliable delivery service.

3. Processing and Shipping Time
All orders will be processed within 48 hours after payment is confirmed. The standard processing time is 2 working days.
After shipment, customers will receive a confirmation email with tracking information, and you can check the shipping status of the package in real time.

4. Delivery Time
Standard delivery: Under normal circumstances, the order will be delivered within 5 working days after processing, and the specific time depends on the destination and the selected shipping method.
Expedited delivery: If you need expedited service, please select the corresponding option at checkout, and we will do our best to meet your needs.

5. Shipping Fees
The shipping fee will be automatically calculated and displayed at checkout based on the total order amount, delivery location and selected delivery method.

6. Order Tracking
Customers can check the order status by sending an email or visiting our official website using the provided tracking number. All logistics information will be updated in real time so that you can keep track of the shipping progress of your package at any time.

7. Damage and Loss
If your package is damaged or lost during transportation, please contact our customer service team within 48 hours after receiving the package. We will assist you with the necessary claims procedures and ensure that you get a satisfactory solution.

8. Force Majeure
Please understand that we may not be able to deliver on time due to force majeure factors such as extreme weather, natural disasters, traffic accidents, etc. We will update the delivery status as soon as possible to ensure that you are aware of the latest information.

If you have any questions or need further information, please feel free to contact our customer support team. Thank you for choosing us and wish you a happy shopping!